Services

Taylor made Luxury

You are unique

At Pnoé, ensuring that our guests experience the most relaxing and comfortable stay, is our primary priority. That way they can recharge and reconnect with themselves and one another.

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Exceptional Services

We understand that exceptional services make all the difference, as they give guests the chance to step back from the busy rhythms of life and take a breath.

Our professional team has a wide range of recommendations and additions that can elevate stays to make them truly unforgettable. Tailored to meet the needs of leisure travellers, the perfect balance between relaxation, convenience, and self care awaits to be discovered at Pnoé.

Shop

While visiting Pnoé we want our guests to have everything they may need for a memorable and perfect stay.

Whether it be everyday items from our small market or elegant souvenirs and wellness products from our charming boutiques, our in-hotel shops will serve all of our guests’ needs.

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Pnoe Reception

Guest Relation Service

Our expert team is here to make every stay unforgettable. Providing guests with the chance to take advantage of all that the incredible island of Crete has to offer, with all arrangements made for the smoothest, hassle-free experience.

Boasting exceptional knowledge of the surrounding areas, and all of the tips to help you make the most of your time in the resort our team is ready to assist with any request, no matter the size

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Sports Activities

Enjoy your stay in Pnoé to the fullest by discovering an abundance of sports activities in the lush natural environment of Crete. Try your hand at a game of golf in the Crete Golf Club or embark on unique sailing adventures.

Discover the area like a local through sightseeing excursions with professional guides and indulge in the beautiful scenery by walking and hiking tours as well as mountain biking. Saddle up for a bicycle ride or horseback riding and let our partners design tailor-made tours guaranteed to suit your preferences.

Private Transfer

Privacy and efficiency are of the utmost importance to many of our guests, for that reason we can organise transportation that allows you to explore the environment and get from one place to the next with convenience and seclusion.

From VIP transportation around the island to transfers to and from the airport we will make all the necessary arrangements for your stay.

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The Conference Room of Pnoé Breathing Life serves as a dynamic hub for creativity and collaboration. With ample natural light, it provides the perfect environment for collective brainstorming, constructive discussions, and problem-solving.
Equipped with modern amenities, it is well-suited for presentations, while its contemporary design and carefully planned layout create a welcoming setting ideal for fostering new ideas and encouraging productive interactions among participants.

Conference Room

 

Housekeeping

Prior to every new check-in a strict cleaning protocol is followed by our housekeeping team, to ensure that every room is cleaned, disinfected, and left with a new set of bed linens and towels.

During each guest’s stay, rooms are also cleaned intensively daily with additional turndown services, and 24 hour room service also available upon request.

VIP Services

Limousine service

Valet Parking

Guests can rest assured that their vehicle is safe as a secure valet parking service is available in the resort as well as a luggage service to and from the vehicle.

Reception

Our reception desk is open and staffed 24 hours a day, 7 days a week. Fast wifi can also be found in all common areas in addition to within all the rooms.

Luggage Room

With the comfort of our guests in mind, luggage, bags, and travel belongings, can be temporarily stored in the luggage room, which is guarded and under surveillance at all times.

Services at a Glance

  • 24-hour reception
  • 24-hour concierge service (messages, airline information, currency exchange, tours, credit
    cards, porter services)
  • Pre-arrival arrangement services (information, transfers, special requests & preferences)
  • VIP check-in and check-out. Late check-out upon request
  • Luggage transfer service
  • Luggage storage service
  • 24-hour room service
  • Breakfast duration exceeding 3 hours
  • Option to have breakfast served in the rooms
  • Early morning breakfast service
  • Breakfast boxes and lunch boxes available upon request
  • Valet parking
  • Dry cleaning, laundry & ironing service
  • Turndown service
  • Towel change available upon request
  • Access to shared computers
  • Conference center with computers and facilities for printing, faxing, photocopying, and
    scanning
  • Business and secretarial assistance
  • Doctor on call 24/7 (a clinic and the Heraklion Hospital are located 10 minutes from the hotel)
  • Car rental service
  • 24-hour private security service
  • In-room care and wellness services available upon request: hairdressing, manicure, pedicure,
    massage